To add an institution to a user account, you must have User Administrator role for that product and an "active" RCMS user account.
Log into RCMS and click on the User Accounts link in the User Administration area.
Locate the user account by using the filters located at the top of the screen. Once the user account is located, click the Edit button to access the Edit User Account.
On the Edit User profile, scroll to the bottom and click the Select Institutions link.
Using the filters, locate the institution to add to the user account and then click the Add button. To remove the institution, click the Remove button. The institution will now be added or removed from the user account. Sometimes the Remove button will not be present on the associated Institution, this is because the user mush have cases or other activities associated to them.